FAQ
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Learn About Pocketalk
What do you mean by Pocketalk being a smart device?
What system languages does Pocketalk support?
How does it differ from Google Translate or translation apps on my phone?
Can Pocketalk translate long sentences?
How long does the battery last?
I keep getting a "Language not supported” message.
What adapters are supported for charging?
What are “Favorite” translations and how do they work?
Can I connect any external speakers?
Connectivity
Can I purchase Pocketalk without built-in data and install my own SIM Card for mobile data?
Can I use my phone for Bluetooth tethering?
Can I use Pocketalk as a Wi-Fi router?
Do I need to purchase a separate SIM Card even though there is built-in mobile data?
How long is the data plan for?
What do I need to know when using Pocketalk in China?
What happens at the end of the 2 years mobile data plan?
What if my mobile data connection is poor?
Troubleshoot
I lost my charging cable that came with my Pocketalk.
Pocketalk with built in data I bought is missing its SIM card!
What if some transcriptions or translations are incorrect?
"No Internet connection" is displayed and translation does not work.
Pocketalk gets hot sometimes while charging or during use.